Senior Solar Operations Manager

We are a fast-growing solar installer in NY and CT, dedicated to helping residential customers reduce their carbon footprint while maximizing energy savings. We pride ourselves on delivering reliable, top-quality solar installation services that contribute to a sustainable future. We are excited to offer an excellent opportunity for a Senior Operations Manager to join our team.

We are looking for an experienced Senior Solar Operations Manager to ensures the smooth, efficient, and accountable execution of all operational functions at Mpower Solar. Reporting directly to the Chief Solar Officer, this role owns the daily rhythm of operations—driving performance through data, structure, and cross-departmental communication.

This position oversees multiple operational teams through their leads, ensuring projects move forward efficiently, quality standards are upheld, and bottlenecks are identified and resolved quickly. The ideal candidate thrives on organization, accountability, and continuous improvement.

Responsibilities:

• Oversee and align all operational departments, including Design, Permitting, Engineering, Account Management, Warehouse, Electrical, Installation, and O&M.
• Lead the company’s operational rhythm through structured meetings, KPI tracking, and regular 1:1s with department leads.
• Ensure deals progress through the pipeline efficiently, proactively addressing bottlenecks and collaborating across departments to maintain momentum.
• Partner with Account Management to evaluate scheduling and customer communication practices, providing coaching and identifying opportunities for improvement.
• Oversee warehouse operations via the warehouse manager to ensure accurate BOM preparation, on-time material readiness, and strict control over tools and inventory.
• Maintain field readiness by ensuring teams are punctual, jobs are properly prepared, quality standards are upheld, and proper documentation and photo scoring are completed.
• Support the permitting and engineering teams as new jurisdictions or processes are introduced, ensuring seamless implementation and adoption.
• Collaborate with department leads to streamline operations, eliminate inefficiencies, and reinforce a culture of accountability, consistency, and operational excellence.

Qualifications:

• 5+ years of experience managing solar operations, overseeing both office and field teams.
• Proven success driving throughput, efficiency, and accountability across multiple operational functions.
• Demonstrated experience leading structured operational cadences, KPI tracking, and team performance reviews.
• Strong understanding of the full solar project lifecycle, including design, permitting, installation, and service.
• Highly analytical, process-oriented, and adept at building systems that sustain accountability and performance.
• Exceptional leadership, communication, and problem-solving skills with the ability to manage through others effectively.
• Proficiency in HubSpot, Slack, and other operational or reporting tools.
• Valid driver’s license and ability to visit field sites as needed.

Benefits:

• Full-Time in Office position.

• Opportunities for professional development.
• A supportive and collaborative work environment.
• Matching 401K.
• Health, prescription, dental, and vision benefits are available.
• PTO Bundle

#jh